Celebrating Travel Retail Excellence at Concessionaires Conference and Awards Night 2025
Sepang – Industry players from across the travel retail sector converged today for the Concessionaires Conference and Awards Night 2025, an annual platform that recognises concessionaires’ contributions to the airport experience, and sets the commercial direction for the year ahead including upcoming initiatives for Visit Malaysia Year (VMY) 2026. Anchored by the theme, ‘Elevating Performance, Driving Growth’, the conference brought together industry players to exchange forward looking insights, strengthen strategic partnerships and shape the next chapter of commercial growth for Malaysia and the wider region. It also highlighted global travel retail trends and strategies that will drive greater innovation, collaboration and operational excellence across the airport ecosystem. The conference opened with a keynote address by Dato’ Mohd Izani Ghani, Managing Director of Malaysia Airports, who emphasised the central role of retail and service partners in shaping the airport experience, “...